Energise has passed a tough assessment from Sport England’s leading national quality scheme, Quest, in which it scored Excellent. Quest is the most well known improvement programme within the leisure industry and its rigorous assessments challenge even the very best leisure centres in the UK.
In order to achieve Quest Plus, Energise went through a two year process, with a mystery visit and a two day assessment in the first year, and a second mystery visit and one day assessment in the second year.
The mystery visit in year two is particularly challenging as the mystery visitor does not work in the leisure industry.