Council tenants get lifeline

Liberal Democrat Councillors have called on the Council to support and restore the York Residents’ Federation, the voice for tenants and residents associations in the city, following a recent collapse of the Federation.

The York Residents’ Federation represents the interests of residents and tenants by promoting resident’s rights to be involved in developing policies on housing and other issues at the Council.

Up until this month, the Federation had operated for over 25 years, playing a huge role in providing local and detailed knowledge to Council departments and acting as a representative sounding board to be consulted on ideas and changes to Council policies.

Thanks to the effort of hard working volunteers, the Federation has made tangible changes to estates, which have ensured that residents of mixed tenures of can take pride in their own communities.

To ensure the Federation is reinstated, the Liberal Democrats have formally requested a scrutiny review to identify areas in which the Council can support greater tenant engagement.

Councillor Ann Reid, Liberal Democrat Spokesperson for Housing, commented:

Ann Reid

“The York Residents Federation has played a crucial role in ensuring resident’s aspirations are reflected in Council housing policies and therefore, we are naturally alarmed at the recent collapse of the Federation.”

“Liberal Democrats are committed to ensuring that the Federation is reinstated and that it is properly supported in representing tenants and residents.”

“I hope the scrutiny committee see the reasoning behind our request and act swiftly in identifying opportunities in which the Council can restore and strengthen tenant engagement.”

Council tenants unhappy with York Council as performance slips

Tenant satisfaction with the way that the Council runs its housing operation has fallen over the last year.

A report, produced by the newly-formed “Tenant Scrutiny Panel”, looks at how the council has performed in the previous 12 months.

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On most measures the Councils performance has declined.

• The number of tenants satisfied with repairs and maintenance fell from 85% to 82% while satisfaction with “the general condition of their home” fell from 83% to 81%.

• Only 55% of tenant adaptations were completed on time compared to 85% the previous year.

• Tenants satisfied with the standard of their new homes fell from 66% to 60%.

• There was an improvement in the time taken to relet empty properties although at 25 days this was worse than is achieved by several other Councils.

• Tenants satisfied with ”involvement in management & decisions” fell from 53% to 51%

• Tenants satisfied with” the outcome of their complaint” was only 34% compared to a target of 70%

• It took longer to remove graffiti.

• Nine out of 10 tenants responding to the Tenant Satisfaction Survey were satisfied with their neighbourhood as a place to live.

The results mirror the growing dissatisfaction levels revealed by the Councils more general “big survey” the results of which were revealed last month.

To view the full report click here