4% drop in shopper numbers in City centre during August

Figures released today, under Freedom of Information rules, reveal that 4% fewer shoppers visited the York City centre in August compared to the same month last year.

"Footfall" numbers in Parliament Street. click to enlarge

“Footfall” numbers in Parliament Street. click to enlarge

The blame for the reduction is being attributed to the bungled introduction of new traffic regulations on Lendal Bridge and in Coppergate.

The news comes at a time when visitor attractions were reporting an increase in the numbers using their facilities earlier in the year

In the period up to August a 16% increase was recorded.

This was partly put down to special events like the Mallard 75 celebration as well as the opening of the new York Minster revealed axhibition.

The expectations had been that a recovering national economy – coupled with good weather – would lead to a bumper August; but those hopes seem to have been dashed.

Cameras, that measure the numbers of people on Parliament Street, recorded a drop in “footfall” from a monthly total of 780,646 in 2012 to 746,349 this year

Figures for September and early October are due to are published next week.

Many are forecasting a further decline.

Over 5000 visitors will have received penalty charge notices in September and word of mouth is likely to have resulted in further reputational damage for the City.

More may choose to shun the central area.

There are, however, some hopes that special events like the Food Festival might partly counter the decline.

Earlier in the week the Council was reported as having ordered additional footfall cameras.

Attendance at Dringhouses library falls

Overall use of York’s libraries fell by over 3000 last year.

click to enlarge

click to enlarge

However just over 1 million visits were recorded which is still above the average for City’s of a similar size.

Every Library in the City except Fulford showed a reduction.

The overall fall would have been even greater had it not been for the newly opened Rowntree Park library which attracted nearly 50,000 users. However the new library depended on a large number of special events to attract visitors and it is too early to judge its long term attractiveness.

Acomb Explore Library

Acomb Explore Library

It appears that the Council has taken its eye off the ball recently with the controversial plan to privatise the library service having apparently affected staff morale while at the same time monopolising senior management time.

Even Labour Party supporters are unhappy with this plan with one member taking the opportunity to speak against the proposals at the last Council meeting.

The concern is that Labour are trying to distance themselves from the library service before reducing the subsidy available (and thereby forcing closures).

The largest drop in numbers was at the Acomb Library. This may be because special events – such as evenings with prominent authors – have been fewer in number recently.

A plan to locate Council customer facing staff from the housing and neighbourhood teams at the library was scrapped by Labour when they took office in 2011. This made it more difficult for the building to become the “hub” for activities in the Acomb area.

Ford owners most likely to get parking fine in York

bad-parking

The Council has published a list of the makes of car that have attracted fines for parking outside allotted bays.

The list covers the last 5 years.

click for larger list

click for larger list

Top of the list are Ford owners, followed by Vauxhall and Volkeswagon.

In 2012/13 Mercedes tied with Volkswagon for third place

NB. At the end of 2012, the most common car in Great Britain was the Ford Focus (1.4 million) followed by the Ford Fiesta (1.3 million), a situation unchanged on the year before.

In total, Ford accounted for 15 per cent of all cars and Vauxhall for 12 per cent.

The top five marques (Ford, Vauxhall, Volkswagen, Peugeot and Renault) accounted for 48 per cent of all licensed cars in Great Britain.

The next ten (Toyota, BMW, Nissan, Citroen, Honda, Mercedes, Audi, Fiat, Rover and Volvo) take the total to over 81 per cent.

There were over 1 million cars licensed from each of the top ten marques (Ford to Honda).

Fewer York residents apply for housing benefit help

The Council’s expenditure on discretionary housing payments has been below expected levels so far this year.

houses
In York, the Council budgeted for payments of up to £286,409 for the current financial year.

So far only a little over £36,000 had been paid out to 209 applicants.

69 applicants were found not to qualify for the payments.

The figures – obtained in response to a Freedom of Information request – are at odds with the dire “gloom and doom” warnings issued by Labour Councillors to the media earlier in the summer.

Details of the York Councils housing benefits policy, together with an application form for DHP, can be read by clicking here

NB. Each local council is given a pot of money each year to help people who qualify for housing benefit (or similar help under universal credit) but are having trouble:

• paying their rent or

• finding enough money to pay for the start-up costs of a tenancy.

When the money for the year runs out, no more payments can be made.

The government has increased the amount of money available to help some people to adjust to cuts to benefits in recent years.

The council decides who should be given the payments, how much and how often they are paid. Discretionary housing payments (DHP) may be paid weekly or can be a lump sum. They can also be backdated.

Council house rent arrears in York

The York Council has published details of the rent arrears owed by its Council house tenants during this year.

• Jan-13 £631,225 (households in arrears 2785)

• Feb-13 £709,637 (3196)

• Mar-13 £491,835 (2142)

• Apr-13 £637,442 (2877)

• May-13 £697,883 (2958)

• Jun-13£741,570 (3090)

• Jul-13 £779,029 (3149)

Although arrears have increased since Labour took control of the Council there is little evidence to suggest that the spare room subsidy (sometimes referred to as the bedroom tax) has had a major effect on levels of rent arrears.

Council service satisfaction levels down as £1.4 million now allocated to pay for Tour De France start,

Public satisfaction with the way that the Labour Council is performing is dropping according to the authorities own figures.

Around 4000 residents responded to a Council survey. The percentage satisfied with the way that the Council runs things dropped from 63% to 54% in just 12 months.

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click to enlarge


The results need to be viewed with caution given the volatility of public opinion – and the likely sample bias on a post back survey – but other polls tell a similar story.

The Council could have taken the opportunity to test public opinion on a range of controversial issues such as:

• The proposed cuts to the number of roads being gritted this winter and the planned removal of self help salt bins.

• It’s plans to expand the size of the City by 25% over the next 15 years

• Changes to bus services and its refusal to publish reliability figures

• The bungled changes to refuse collection arrangements.

• Secret “behind closed doors” decision making.

• The introduction of wide area 20 mph speed limits

• The Lendal Bridge and Coppergate traffic restrictions.

Without these figures the Council may find it difficult to understand why its reputation is suffering.

Meanwhile Labour are now admitting that York taxpayers face an enormous £1.4 million bill for hosting the second day start of the Tour De France.

That is over and above the money being taken from existing budgets such as highways resurfacing.

Put in context, the annual repayment costs on the money borrowed to fund this one day event will be over £100,000 or enough to sustain existing winter maintenance (de-icing) standards for the next 20 years.

It is probably not surprising that residents weren’t given the opportunity to comment, in the Council’s survey, on this priority.

Revised bus timetables on First web site ………..but still no reliability info

The detailed new bus timetables – which will be introduced on Sunday – can now be viewed on the First web site.

However, the Council continues to refuse to release information about bus service reliability in the City.

bus-stop1

Ironically a meeting is taking place today which talks about the importance of “journey planning”. It seeks to promote increased bus use but develops acute myopia on the issue of service reliability information.

Uncertainty is the single factor most likely to cause potential bus users to instead opt for the car.

The Council in response to the latest Freedom of Information request, says that it has entered into a confidentiality agreement with the local bus companies.

It receives reliability data but the council claims that it is prevented, by the terms of the agreement, from sharing the information with passengers.

Only an annual reliability figure is published and that on an obscure DPT web site. The latest (2011/12) figures suggest that around 80% of York services run on time.

Behind closed doors logo

Incredibly even reliability data on services paid for by the Council taxpayer (around £800,000 is paid out in subsidies each year) is not published.

What has compounded the mistake has been a decision to cease independent checks of service reliability. These would not be covered by the data sharing protocol and could – as happened in the period up to 2011 – be published. Labour stopped the checks shortly after taking office.

The so called data sharing protocol is effectively a restrictive practice. which is to the disadvantage of the taxpayer and bus passenger.

It is likely that – unless more information is offered – that an appeal to the Information Commissioner (and possibly the Ombudsman) may be lodged.

In the mean time the governments Transport Minister is being urged to introduce regulations which require all public transport providers to publish the same quality of service information which rail operators have been forced to do for over a decade.

Over 12 months ago the Minister responsible urged the Council to start providing more quality of service information.

York Council footpath investment down by 40%

New figures reveal that investment, in keeping York’s footpaths in a safe condition, has fallen by 41% over he last 5 years

Expenditure on repairs peaked at £1.8 million in 2009 when the Council was under Liberal Democrat Leadership.

Neglected roads and paths in Kingsway West reported on Saturday

Neglected roads and paths in Kingsway West reported on Saturday

This year only £1 million will be spent. The detailed figures – revealed in response to a Freedom of Information request – are:

• 2009/10 – £1,794k

• 2010/11 – £1,784k

• 2011/12 – £1,667k

• 2012/13 – £1,160k

• 2013/14 – £1,050k

The Council received 48 claims for compensation last year from people who had fallen on badly maintained footpaths. £6,750 was paid out in compensation

The number of complaints about pavements doubled in 2012/13 to 554 from a level of 258 two years earlier.

The Council admits that 5% of its footpaths require resurfacing.

Each year the Council resurfaces less than 1% of the total mileage of footpaths in the City.

The most complained about footpaths are Front Street in Acomb and Coney Street.

NB. The Council are currently spending £500,000 relaying flags in Kings Square. despite the area being in a generally good condition