Improvements at “left luggage” office at York Railway Station

It’s around 4 years since the left luggage facility within York station was relocated.

As we reported in 2013,  passengers face a challenging walk with heavy luggage to the new facility which is located near the Europcar Office on Queen Street.

We are pleased to report that the new luggage service operator (Autohorn Fleet Services) has gradually been improving facilities.

Details can be found on their  website  http://leftluggageyork.co.uk/ while they also have a Facebook page https://www.facebook.com/LeftLuggageYork/

Autohorn say that they have

  • Moved the office slightly so it’s at a better angle for customers coming in and out of the office.
  • Now have the facility to take card payments.
  • Coned off our office from public walkways and driveways to ensure customers are kept safe (as the road can be very busy at certain times of the year)
  • Sign posting has become more apparent for travellers from the York Station. Adding onto the addition of our huge ‘Left Luggage’ flat, we’ve got smaller signs pointing towards our direction.
  • Multi-lingual signs to help aid foreign travellers within the city.
  • Been working with Make It York we’re also placed in the various tourist maps to showing clearer directions as to where we are.

 We do, however, hope that Autohorn and Virgin (who operate York Station) will continue to work to find a way of providing a direct route across the car park to the luggage office.

One thought on “Improvements at “left luggage” office at York Railway Station

  1. Alfie Martin says:

    There are also left luggage facilities closer to the city centre on High Petergate at Yorbag, also a member of Visit York and part of Make It York

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