The chaos on bin emptying continued today with the Council admitting that green waste collections did not take place across large parts of Strensall, Haxby and Wigginton today.
Cllr Levene attempting to master a street sweeper. Coming to street near you? Probably not!
It is the latest failure in an apparently unending saga of mistakes arising out of new bin emptying schedules.
Earlier in the week the Labour councillor responsible for the blunders (Cllr Levene) told people to “calm down”.
He told the media “Though the Council has written directly to the small number of properties that will see a significant change to their collections, there will inevitably be the odd issue to iron out when moving to a new system. We would ask residents to ensure they put their waste and recycling out before 7am on their collection days“.
Unfortunately many of the failures have been at properties where there was no planned change to the day of collection. So many did not receive a letter and the Council has effectively sought to bury the bad news deep in their web site
The failures were described as “bedding in” problems
Their web site says
Whilst the new collection rounds are settling down there will be instances when some properties are missed. We are sorry that on Thursday 12th September some properties in the following areas did not have their collection on the scheduled day:
• Rubbish collection (black bin) – None
• Garden waste (green bin):
We will return to these properties to make collections by the end of the next working day
UPDATE 1400 hours – Bins ARE now being emptied in Askham Lane, Chapelfields and Woodthorpe (which was also missed yesterday)
The Council web site now includes the following comment –
Waste Collection Services Update
A comprehensive review of waste collection rounds has been carried out and some service changes were implemented on 9th September 2013.
Our collection crews are working hard to ensure your waste is collected on the scheduled collection date. Please help us by ensuring your bin is presented before 7.00am on the date of collection.
Whilst the new collection rounds are settling down there will be instances when some properties are missed. We are sorry that on Wednesday 11th September some properties in the following areas did not have their collection on the scheduled day:
• Rubbish collection (black bin) – Acomb & Boroughbridge Road
• Garden waste (green bin) – Holgate & Acomb
We will return to these properties to make collections by the end of the next working day.
The Council have admitted that there are “bedding in” problems with the new refuse bins emptying arrangements.
Askham Lane – late Tuesday
That rather understates the issues faced by 100’s of residents who now don’t know when their bins will be emptied.
The Council web site was down yesterday and delays of around 5 minutes have been reported by residents trying to ring the Council help line.
Composting bins on sale on 13th October
Residents will be able to visit the site on 5th October to pick up a preordered composting bin.
York Rotters can help you get composting with free advice and this sale of compost bins and other composting equipment.
Limited unreserved stock will be available to purchase on the day.
To ensure availability pre-order your equipment here by 20th September and then collect from Beckfield Lane on 5th October (no delivery option available).
Bins are subsidised by City of York Council and their sales are limited to York residents only, two ‘dalek’ bins and one ‘metal’ bin per household