As the installation of Ultra Fibre Optic cable gathers pace along Tadcaster Road, TalkTalk has established a new ‘Hub’ web page where residents can register for email updates and read the latest UFO news.
The Hub includes a ‘planned build works’ button to find out about the network build and a Frequently Asked Questions section. The Hub will be updated every Tuesday afternoon.
The TalkTalk Care Line team continues to operate, and they can be contacted on 0800 542 8073 or email@example.com
Meanwhile Cllr Stephen Fenton is following up complaints raised by residents on Pulleyn Drive about the quality of the grass verge reinstatement. The soil put down contains a lot of rubble, and as yet grass seed has not been sown.
Work had got underway to lay Ultra Fibre Optic cable beneath the pavements across the ward, starting in the Thanet Road area. The work is being undertaken by contractors on behalf of TalkTalk. Residents should receive a leaflet about the works two weeks in advance, and then again 48 hours before the crews arrive.
Work is being done on the following streets between 18 and 22 September:
St Helens Road
From 25 September the work moves on to:
TalkTalk have set up a 24-hour careline number which residents can call in the event of any problems – 0800 542 8073. There is also a Facebook page – TalkTalkUFOYork