Councillors demand answers on Dringhouses Post Office closure

Local Lib Dem councillors are demanding answers from Post Office Ltd on the sudden closure of Dringhouses Post Office on Tadcaster Road.

The Post Office is located in a Mace convenience store, and whilst the shop remains open, all Post Office services have ceased ‘indefinitely.’

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In a Twitter exchange with a local resident, Post Office said “this branch has been closed temporarily due to unforeseen circumstances”,  and that they will “try to appoint temporary cover…providing it is possible for us to do so.”

Cllr Stephen Fenton has asked Post Office Ltd to explain how they have adhered to their own Code of Practice in this situation. The Code applies to “the handling of the localised changes that can and do happen across such a large network for all sorts of reasons. When these changes do happen, whether they are planned or whether they occur without warning, we will always ensure that the minimum access criteria outlined by the Government are met and that the needs of customers are taken into account as much as is possible.”

Stephen said  “This Post Office provides a very valuable service for the community, and its loss is a huge blow, particularly for elderly or vulnerable residents who rely on having access to services close to home. The timing couldn’t be worse – many people wanting to send Christmas cards and parcels to family and friends at home and abroad will now have to use other Post Office outlets if they are able to.

“I am very disappointed at the lack of communication from Post Office Ltd. Their Code of Practice talks about communicating with local authorities and others where there are changes to service provision, but this sudden closure has taken everyone by surprise. As far as I am aware, there has been no notification to the council, and there has certainly been no approach to local councillors.

“I have asked Post Office Ltd for an urgent conversation to get answers to the questions that I and other residents have about the future of this Post Office.”

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