Local Lib Dem councillors have delivered a leaflet across Woodthorpe, Acomb Park and Foxwood asking residents for feedback on the number 12 bus service.
We have received a large number of e-mails and phone calls from residents who are exasperated by the increasing unreliability of the service. Many have noted that more people would be inclined to use the service if they could rely on it.
We are compiling all of the responses received and will be discussing with First and Transport officers at the council what can be done to improve the situation.
Representatives from First Bus and the council’s iTravel team attended the joint Dringhouses & Woodthorpe and Westfield Ward Committee meeting on 3rd October at the York Indoor Bowls Club.
Local councillors and residents had a look around one of the newer and more environmentally-friendly ‘Euro 5’ buses being rolled out on the route and were able to raise questions and concerns about timetables and reliability.
There has been some confusion around recent timetable changes which will hopefully be resolved soon.
Under normal circumstances, bus services are required to be registered at a minimum of 6 weeks’ notice. Part of the reason for this is to allow local authorities sufficient time to input timetable data into the national Traveline system and use the data to produce stop-specific bus stop posters – a process which involves a number of external agencies and usually takes around 3 weeks in total.
As the council decision to provide financial support to retain the Woodthorpe-Foxwood section of the route was only formally signed off last week, First and council officers had a very short time to register the service and produce timetables. The service 12 timetables currently up at stops are therefore short-term temporary posters which will be replaced with full-size composite displays as soon as possible.
The number 12 bus timetable can be accessed on the First York website HERE
At the beginning of September some changes were made to the number 12 bus service which meant that from early evening it no longer served Alness Drive / Acomb Wood Drive / Bellhouse Way, but instead turned around in the layby on Moor Lane.
A further revised timetable was published recently which was due to come into effect from 29 September. This would have seen the Alness Drive / Acomb Wood Drive / Bellhouse Way section of the route removed altogether. It would also have seen some Monday to Friday peak time journeys operate as the service 12A, with these journeys not serving Askham Bar Tesco.
These route changes will not now go ahead, following discussions between First, local councillors and council officers and as a result of additional funding being made available via an Officer Decision.
In addition, the evening number 12 service for Alness Drive / Acomb Wood Drive / Bellhouse Way has been restored.
The economic viability of the Alness Drive / Acomb Wood Drive / Bellhouse Way part of the route will be kept under review, and local efforts will be made to encourage more residents to use the service.
A new timetable for the number 12 service will come into effect from 29 September, and it is available HERE
The number 12 service will continue to go around the ‘Woodthorpe loop’ (Moorcroft Road / Acorn Way / Ryecroft Avenue / Grassholme) on both the outward and return journeys.
Another change coming into effect is that the 500 Sunday service between Woodthorpe and the city centre via Bishopthorpe is being re-named the 11s.
Notices and signs have gone up on St Helens Road announcing the closure of the road for 11 days from Monday 9 September.
A diversion route is referred to, but no more detailed information has been provided.
Local councillors received an e-mail from Northern Powergrid on 19 August which stated:
“We are investing £80,000 to reinforce our network along part of Tadcaster Road, St Helen’s Road and Eason View. As is generally the case with works of this nature, there will be a degree of disruption, but we are working closely with the Highways department at City of York Council to minimise the impact of our work as much as we are able.
We will be activating a thorough programme of communications to keep our local stakeholders and the local community informed of what we are doing and why. As well as sharing information with MP Rachael Maskell and yourselves, we are also issuing information leaflets/customer letters and running a PR and social media campaign so that everyone is aware of exactly what we are doing, why we are doing it and how they it may impact them.”
Local councillors have heard nothing from Northern Powergrid since 19 August, and so we have asked them to provide more information that can be shared with residents and on social media.
Lib Dem councillor Stephen Fenton has secured an assurance from the council that Transdev (the new operators of the late night 14 service) will be contractually obliged to accept First Day and First Night tickets when the new service starts on 2 September.
A number of Acomb Park residents have been in touch to raise concerns about the service changes, and in particular whether this would mean them having to buy a separate ticket to get home on the late night Transdev service.
First have confirmed that their 6pm to 9.30pm 12 service will travel along the Moor Lane layby (green line below) and will stop at the bus stop on Moor Lane near to the junction with Alness Drive (circled in red below).
Timetable information is available on the iTravel York website HERE
First Bus have announced changes to the number 12 and 14 services that serve the Tadcaster Road and Woodthorpe areas.
The changes follow City of York Council undertaking a competitive tender exercise for subsidised bus services. The most significant change will see the number 14 service run by a different operator.
Here is the information that First have published regarding the number 12:
Changes to the early Saturday morning timetable
A revised service will operate in the evenings between 1900 to 2100 providing journeys between Stonebow and Woodthorpe. These will operate to Woodthorpe as normal route to Moor Lane, then via Acomb Park Old Moor Lane (layby), terminating at Woodthorpe Shops. The last First Bus from Woodthorpe to York will leave at 2125
Journeys after 2100 to Woodthorpe will be undertaken by service 14 which will be undertaken by another operator under contract to City of York Council
The 1818 from Monks Cross will be retimed to operate at 1810, and an additional journey from Monks Cross at 1835 and will operate through to Woodthorpe
Telecom and electrical cabinets and bus shelters in Dringhouses were recently hit by a graffiti ‘artist’.
Local Lib Dem councillor Stephen Fenton (with the help of graffiti removal wipes!) tackled the bus shelters and cabinets on Tadcaster Road. The electrical cabinet on North Lane, near the entrance to Hob Moor, remains to be cleaned up.
The Post Office has announced its intention to open a branch in the McColls store on Moorcroft Road, a few doors down from the former Post Office branch which closed earlier this year
The proposal is now out to consultation Here, with a closing date of 18th September.
News of the relocation plans will come as a boost to local residents who have missed having this local facility. Over the summer local Liberal Democrat councillors collected a petition calling on the Post Office to reinstate counter services.