York Register Office “one stop shop” plan for bereaved

York Register Office 56 Bootham, York YO30 7DA

York Register Office 56 Bootham, York YO30 7DA

Residents registering a death in York from 4 March, can now rest assured that the registration will be shared with appropriate agencies, thanks to a new ‘Tell Us Once’ scheme.

Following a national pilot scheme, City of York Council’s registrars at the Bereavement Suite at York Hospital or at the Register Office at 56 Bootham can now advise relevant departments and services of all deaths in the York area, so residents only need ‘tell us once’.

This new, joined-up service aims to limit what can be a long process of notifying the necessary organisations of a death, and aims to minimise unwanted or distressing post arriving at the deceased person’s address.

The Registrar will pass the necessary information to the Department for Work and Pensions which will forward it on to other government departments and local council services.

The council teams to be notified include the council tax, electoral services, Blue Badges, adult and children’s social services and council housing. Government departments and agencies to be notified will include the Department for Work and Pensions (DWP), the Pension, Disability and Carers Service, Jobcentre Plus, HM Revenue & Customs, child benefit, the Identity and Passport Service and the Driver and Vehicle Licensing Agency.

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