First Bus answer questions on number 12 service

Representatives from First Bus and the council’s iTravel team attended the joint Dringhouses & Woodthorpe and Westfield Ward Committee meeting on 3rd October at the York Indoor Bowls Club.

Local councillors and residents had a look around one of the newer and more environmentally-friendly ‘Euro 5’ buses being rolled out on the route and were able to raise questions and concerns about timetables and reliability.

There has been some confusion around recent timetable changes which will hopefully be resolved soon.

Under normal circumstances, bus services are required to be registered at a minimum of 6 weeks’ notice. Part of the reason for this is to allow local authorities sufficient time to input timetable data into the national Traveline system and use the data to produce stop-specific bus stop posters – a process which involves a number of external agencies and usually takes around 3 weeks in total.

As the council decision to provide financial support to retain the Woodthorpe-Foxwood section of the route was only formally signed off last week, First and council officers had a very short time to register the service and produce timetables. The service 12 timetables currently up at stops are therefore short-term temporary posters which will be replaced with full-size composite displays as soon as possible.

The number 12 bus timetable can be accessed on the First York website HERE

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